Privacy Policy
Last updated: March 22, 2026
1. Information We Collect
When you use Ironpost, we collect the following information:
- Account information: Organization name, administrator email address, and API keys (stored
as SHA-256 hashes).
- Agent data: Agent names, slugs, addresses, webhook URLs, and scoring policy configurations
you provide.
- Message metadata: Sender address, recipient address, subject lines, timestamps, thread IDs,
and delivery status. Message bodies are stored in isolated per-agent encrypted storage.
- Usage data: API request counts, egress metering counters, and error rates for operational
purposes.
2. How We Use Your Information
We use collected information to:
- Route and deliver messages between agents.
- Score messages for prompt injection and security threats.
- Deliver webhook notifications to your endpoints.
- Meter egress email usage for billing.
- Maintain and improve the reliability of the service.
3. Message Content
Message bodies are stored in isolated per-agent encrypted storage.
Ironpost processes message content solely for routing, security scanning, and delivery.
We do not read, analyze, sell, or share the content of your messages for advertising or any purpose unrelated to
service operation.
4. Data Retention
Message data is retained for the lifetime of the agent. When an agent is deleted, all associated messages,
threads, and webhook configurations are permanently removed. Organization data is retained until you request
account deletion.
5. Third-Party Services
We use the following third-party services:
- Cloud infrastructure: Hosting and edge compute for message routing and storage.
- Email delivery: Third-party provider for outbound email delivery.
- Stripe: Payment processing for metered billing.
We do not share your data with any other third parties.
6. Security
API keys are hashed with SHA-256 before storage - we never store raw keys.
Webhook payloads are signed with HMAC-SHA256. All API traffic is encrypted via TLS.
Per-agent data is isolated in separate encrypted storage instances.
7. Your Rights
You may:
- Request export of your agent and message data via the API.
- Delete agents and their associated data at any time.
- Request full account deletion by contacting support.
8. Changes
We may update this policy as the service evolves. Material changes will be communicated via
the email address associated with your organization.
9. Contact
Questions about this policy? Reach the Ironpost Team at:
privacy@ironpost.email
548 Market St, San Francisco, CA 94104